This Privacy Policy describes how Matie Pty Ltd collects, uses, and protects the personal information you
provide when using our cleaning services or interacting with our website.
- Information We Collect
We may collect personal information from you when you:
- Book our cleaning services
- Contact us via phone, email, or our website
- Fill out forms on our website
- Interact with us on social media platforms
The types of personal information we may collect include: - Name
- Contact information (e.g., email address, phone number)
- Address
- Payment information
- How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and maintain our cleaning services
- To communicate with you regarding your bookings, inquiries, or concerns
- To process payments for our services
- To improve our services and customer experience
- To send you promotional offers, newsletters, or other marketing communications (if you have opted in
to receive them)
- Information Sharing
We may share your personal information with third-party service providers who assist us in operating our
business and providing our services, such as payment processors or marketing platforms. These service
providers are contractually obligated to use your information only for the purposes of providing services to us
and are not permitted to disclose or use it for any other purpose.
We may also disclose your personal information when required by law or to protect our rights, property, or
safety, or that of others. - Data Security
We take appropriate measures to protect the security of your personal information and prevent unauthorized
access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over
the internet or electronic storage is completely secure, and we cannot guarantee absolute security. - Your Choices
You have the right to:
- Access, update, or delete your personal information
- Up out of receiving marketing communications from us
- You can exercise these rights by contacting us using the information provided at the end of this Privacy
Policy.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other
operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any
updates or changes. - Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal
information, please contact us at:
Matie Pty Ltd
0405410026
info@matieservices.com.au